Frustrated

Like many other reviews I am fed-up with having to continually reload the app. It has to be one of the worst offenders. Also if I come out of the store and go back in at a later period, unlike your competitors, I have to wait for the publication to reload from zero. This app is far too time consuming but I persevere because I like the cryptic crossword. Also there are too many adverts.
It appears to me that you pay no attention whatsoever to your disappointed readers. I have wasted a morning trying to open the App and have given up trying.
It appears to me that it is a waste of time writing a review if no action is taken. With so many of us of the same opinion why has nothing been done to improve this App?

Pickety about The Telegraph: UK & World News, v2.5.3